FREQUENTLY ASKED
QUESTIONS
Let's Answer Your Questions
Are your products available in retail and foodservice formats?
Yes. Many items are available in both consumer retail packaging and larger foodservice formats to suit your business needs.
Who can open an account?
We work with grocery stores, supermarkets, distributors, wholesalers, restaurants, and other food-related businesses. If you’re unsure whether you qualify, contact us and we’ll be happy to help.
How do I open an account?
Getting started is easy: contact our team at moc.lanoitanretnisdooftseb@selas or +1 (732) 650-1300 and submit your company information. We will review and follow up within a few business days.
What documents are required?
We typically require basic business identification and resale documentation to verify your account. Our team will guide you through the process.
How do I place an order?
Orders can be placed through your sales representative or moc.lanoitanretnisdooftseb@selas or +1 (732) 650-1300. You can also request a quote through our product catalog on our website.
Is there a minimum order requirement?
Minimum order amounts may apply depending on your delivery area and order type. Contact us for a personalized quote.
Do you offer delivery?
Yes. We deliver through our own distribution network as well as freight carrier partners, serving customers across the country from our New Jersey, Michigan, and California distribution centers.
Can I pick up my order?
Yes, warehouse pickup can be arranged once your order is prepared. Please contact us in advance to schedule a pickup time.
How long does delivery take?
Delivery timeframes vary by location. Contact your sales representative for an estimated delivery window based on your area. For time-sensitive orders, please contact your sales representative directly to discuss available options.
When do promotions run?
We offer promotions periodically throughout the year, often aligned with key South Asian holidays, festivals, and seasonal demand. Your sales representative will keep you informed of upcoming deals.
Do you work with manufacturers looking for U.S. distribution?
Yes. We actively partner with food brands and manufacturers looking to expand their reach in the U.S. market, particularly within the South Asian grocery segment.
How can a supplier submit a product for consideration?
Suppliers can reach out through our Contact Us page with product details, pricing, and brand information. Our purchasing team will review and follow up if there is a potential fit.
Do you carry produce items?
No, but our sister company, Om Produce, offers a wide selection of fresh produce and dairy items. Visit omproduce.com to learn more.
